We value your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under South African law.

Information We Collect

We collect data to enhance your experience and provide tailored services.

• Contact details you provide, such as your name, email address, and phone number.
• Usage statistics, including browser details, device information, and site interactions.
• Preferences, such as notification settings, saved topics, and communication choices.
• Any information you voluntarily submit via forms or email communications.

How We Use Your Information

Your data helps us maintain, personalize, and improve our services for all users.

• Responding to inquiries and providing requested information or support.
• Customising your site experience based on usage and preferences.
• Sending you service updates, newsletters, or risk awareness notifications (only if you opt in).
• Analysing aggregated user behaviour to refine content and site functionality.

Legal Basis For Processing

We process your personal data in compliance with South African law, including POPIA.

Processing is based on consent, contractual necessity, legal obligations, or legitimate interests as required for your interaction with our services.

Information Sharing

We do not sell your data. Limited third-party sharing occurs only as outlined here.

• Service providers who support our operations and are contractually required to protect your data.
• Government agencies or regulators if legally mandated by South African law.
• Other parties only when you explicitly consent or when required for your services.

Data Security

We use industry-accepted technical and organisational safeguards to protect your data from loss, misuse, or unauthorised access. While no method is completely secure, we review measures regularly.

Your Rights

You have the right to access, update, or request deletion of your personal information.

• Request access to the personal data we hold about you.
• Ask for corrections to incomplete or inaccurate information.
• Request that we delete your data where lawful and practical.
• Withdraw consent for processing where applicable and permitted.

Cookies and Tracking

Cookies are used to support your experience, remember settings, and analyse trends. You can adjust your preferences or disable cookies via your browser at any time.

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Contact Us

If you have questions about privacy or want to exercise your rights, please contact us.

Policy Changes and Updates

We may revise this policy to reflect changes in laws or our practices. Changes take effect once posted here.